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Zalando DE Reviews

Customer Reviews for zalando.de

Here you can find reviews, ratings & user feedback, based on the customer experience and service on zalando.de

Zalando DE ratings from other buyers - do you agree with them?

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Reviews (6)

Avatar of Hello
Hello

1 review

Scan

5 months ago
1/5

They steal your money!!! Never received my parcel and they refuse to refund and reply to my emails!

The "Black Friday" Aftermath

7 months ago
2/5

So one day "Black Friday" in the morning, Zalando sends me an email in which they tell me they have to cancel my order because they ran out of stock in meanwhile. Customer happiness is a joke here apparently. How can you let the customer order and then tell him it is not available? Of course he will be disappointed. I am very disappointed of Zalando. Their general treatmant of customers is ok, but spontaneous canceling of orders is a no-go!!

Avatar of Sneakrr
Sneakrr

15 reviews

This sucks! I'm a premium member ...

9 months ago
2/5

This sucks! I'm a premium member and my shipment was first delayed and then canceled!

Avatar of Charlie
Charlie

29 reviews

A free delivery and 100 days free returns

10 months ago
4.5/5

A free delivery and 100 days free returns, what’s there not to like. Looking forward to the Black Friday deals.

Avatar of Indrid C.
Indrid C.

37 reviews

A lot of clothing items to choose from

1 year ago
4.5/5

A lot of clothing items to choose from. Fast delivery and free return.

Avatar of Bob S.
Bob S.

19 reviews

Decent choice of clothes and shoes. Free delive...

1 year ago
4/5

Decent choice of clothes and shoes. Free delivery and return.