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The "Black Friday" Aftermath3 months ago
So one day "Black Friday" in the morning, Zalando sends me an email in which they tell me they have to cancel my order because they ran out of stock in meanwhile. Customer happiness is a joke here apparently. How can you let the customer order and then tell him it is not available? Of course he will be disappointed. I am very disappointed of Zalando. Their general treatmant of customers is ok, but spontaneous canceling of orders is a no-go!!